When dragging a document into iPracticeHub for upload, no file appears after it uploads.

Usually this can be solved by clearing your cookies in your browser.

For Google Chrome:

  1. On your computer, open Chrome.
  2. At the top right, click More
  3. Click More tools -> Clear browsing data.
  4. Untick anything you don't want deleted
  5. Next to "Cookies and other site data" and "Cached images and files," check the boxes.
  6. Click Clear data.
  7. Restart your Browser

For Firefox

  1. In the Menu bar at the top of the screen, click Firefox and select Preferences.
  2. Select the Privacy & Security panel and go to the Cookies and Site Data section.
  3. Click the Clear Data… button. The Clear Data dialog will appear.
  4. Click Clear.
  5. Restart your browser